I'm a nerd in possession of diverse and sundry skills.
During 2010 and 2011, I also opened and ran a Linux-focused computer store in Roseburg called Community Computer Center, selling and repairing computers, teaching classes, and also functioning as a Free Software Distributor.
From 2012 to 2014, I worked in the call center industry, and developed the skills necessary to build a custom call center platform based on the Asterisk VoIP server technology. During this time period, my experience with Asterisk also enabled me to begin working for NocTel, a business VoIP provider, eventually becoming their Chief Cloud Services Architect, a position I held until December 2016.
I continue to do occasional VoIP related consulting, and since 2014, I have also worked as a contractor on the Meeting Technical Services team for the Internet Corporation for Assigned Names and Numbers (ICANN.)